HELPFUL INFORMATION
Frequently Asked Questions
Clear answers about veterinary physiotherapy, appointments, referrals, fees and caring for your animal after treatment.
Before Booking
Could physiotherapy help my horse or dog?
Physiotherapy may help with stiffness, reduced mobility, changes in movement, recovery after injury or surgery, and maintaining comfort and performance. Every animal is assessed individually.
Do I need a veterinary referral?
Veterinary referral or delegation is required when treating an injury, illness or diagnosed condition. Maintenance treatment for a healthy animal does not normally require referral, although your animal must be registered with a veterinary practice.
Which treatment pathway is right for my animal?
Maintenance & Performance supports healthy animals, while Rehabilitation & Recovery is designed for animals recovering from injury, surgery or illness. Compare the pathways.
Your Appointment
How do I book an appointment?
New clients can contact me by telephone, WhatsApp or the enquiry form. Existing clients can use the online appointment request form.
How should I prepare?
Please make sure your animal is clean and dry and that there is a quiet, safe area for assessment and treatment. Have any relevant veterinary information or mobility aids available.
What happens during a physiotherapy visit?
Your visit includes a discussion of your animal’s history, movement and physical assessment, suitable hands-on treatment, and practical advice or exercises to continue between appointments.
How many appointments will be needed?
This depends on your animal’s condition, response to treatment and individual goals. I will discuss a recommended treatment plan after the initial assessment.
Fees, Travel & Insurance
How much does treatment cost?
Current canine and equine appointment prices are listed on the Fees & Travel page, along with information about travel charges.
Which areas do you cover?
I provide mobile veterinary physiotherapy across Lancashire and surrounding areas. Travel within 17 miles of BB5 is included; please contact me for locations farther away.
Can treatment be claimed through insurance?
Some policies cover veterinary physiotherapy, but terms vary. Please check with your insurer before treatment. Supporting documentation can be provided where required.
After Treatment
Can my animal exercise after treatment?
Your animal may be quieter or a little tired following treatment. I will provide individual advice about walking, turnout, exercise and return to normal activity after each appointment.
Will I receive exercises to do at home?
Where appropriate, you will receive a tailored exercise or management plan. Your client portal provides access to treatment information and prescribed exercises.
Still unsure?
Tell me a little about your horse or dog and I’ll help you decide on the most suitable next step.
